Do I get a full refund if a return or refund is approved under exceptional circumstances?

Articles in this section

• Can I exchange an item in my order?
• How does the exchange process work?
• Can I choose my own return carrier or use my own shipping label?
• What if I don’t have a printer to print my return label?
• Can I return an item if I change my mind?
• Do I get a full refund if a return or refund is approved under exceptional circumstances?
• How long does it take to receive a refund?