Damaged or Wrong Items Received
- What if my item arrives damaged or has a manufacturing defect?
- If my item is damaged, what photos and details should I provide?
- Only a part of my purchase is broken. Do I have to send the whole item back?
- How long do I have to request an exchange for a defective item?
- If my item arrives damaged, can I get a refund instead of an exchange?
- What should I do if I receive the wrong item?