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Neopets Shop
Returns and Exchanges
Returns and Exchanges
Do I have to pay for the return shipping label?
July 17, 2024 02:28
We offer a prepaid return label for items eligible to be returned.
Articles in this section
Can I return my order?
Can I exchange items in my order?
I received the wrong item, what can I do?
The item I purchased arrived damaged. What can I do?
If my item arrives damaged, can I return the item for a refund?
Do I get a full refund on my return?
Can I use my own shipping label?
How long does it take to receive a credit on my return?
I don’t have a printer at home. How do I print my return label?
Do I have to pay for the return shipping label?
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