https://support.shop.neopets.com/hc/en-us 2026-01-28T10:05:37Z https://support.shop.neopets.com/hc/en-us/articles/28448617385741-How-can-I-reach-out-to-customer-service-regarding-my-order 2024-07-26T09:38:22Z https://support.shop.neopets.com/hc/en-us/articles/28448696237197-How-can-I-get-in-touch-with-the-Neopets-Network-regarding-the-game-my-membership 2024-07-18T03:18:13Z https://support.shop.neopets.com/hc/en-us/articles/28448726444045-How-long-does-it-take-for-customer-service-to-respond-to-my-ticket 2024-07-17T07:12:09Z https://support.shop.neopets.com/hc/en-us/articles/28448745744781-What-is-your-privacy-policy 2024-07-26T09:39:19Z https://support.shop.neopets.com/hc/en-us/articles/28448798693645-How-can-I-unsubscribe-from-your-marketing-emails 2024-07-18T03:18:13Z https://support.shop.neopets.com/hc/en-us/articles/28448831083405-I-would-like-to-receive-a-donation-for-a-charitable-event-I-am-hosting-Can-you-provide-a-donation 2024-07-18T03:18:13Z https://support.shop.neopets.com/hc/en-us/articles/28449174029197-What-is-a-business-day 2024-07-18T03:18:13Z https://support.shop.neopets.com/hc/en-us/articles/28449205278989-What-does-Pre-Order-mean 2024-07-18T03:18:13Z https://support.shop.neopets.com/hc/en-us/articles/28449390378125-Personalized-Item-Policy 2024-07-18T03:17:22Z https://support.shop.neopets.com/hc/en-us/articles/28449435655437-What-is-the-ordering-process-for-your-store 2024-07-18T09:17:28Z https://support.shop.neopets.com/hc/en-us/articles/28449485777037-How-can-I-place-my-order 2024-07-18T09:17:28Z https://support.shop.neopets.com/hc/en-us/articles/28449537027469-Why-are-there-different-time-frames-for-processing-and-shipping 2024-07-18T09:17:28Z https://support.shop.neopets.com/hc/en-us/articles/28449554407693-I-received-a-notification-that-an-item-was-back-in-stock-but-when-I-went-to-purchase-it-it-was-sold-out-again-Can-I-still-purchase-this 2024-07-18T09:17:28Z https://support.shop.neopets.com/hc/en-us/articles/28449565232013-Why-was-my-order-canceled 2024-07-18T09:17:28Z https://support.shop.neopets.com/hc/en-us/articles/28449575268365-I-want-to-purchase-an-item-that-is-out-of-stock-Can-this-be-done 2024-07-18T09:17:28Z https://support.shop.neopets.com/hc/en-us/articles/28449670821773-I-ordered-a-100-cotton-shirt-and-received-a-90-cotton-10-polyester-shirt-Did-I-get-the-wrong-item 2024-07-18T09:17:28Z https://support.shop.neopets.com/hc/en-us/articles/28449817765901-Where-do-you-ship-from 2024-07-18T09:17:01Z https://support.shop.neopets.com/hc/en-us/articles/28449827268493-When-will-I-receive-my-item 2024-07-17T07:11:58Z https://support.shop.neopets.com/hc/en-us/articles/28449884112141-Do-you-ship-internationally 2026-01-28T10:05:37Z https://support.shop.neopets.com/hc/en-us/articles/28450238840461-What-is-your-general-shipping-policy 2024-07-18T09:17:01Z https://support.shop.neopets.com/hc/en-us/articles/28450278388109-I-placed-multiple-orders-can-I-combine-the-orders-to-pay-less-shipping 2024-07-18T09:17:01Z https://support.shop.neopets.com/hc/en-us/articles/28450285670541-My-order-says-that-it-has-shipped-but-the-tracking-information-has-not-been-updated-or-says-pre-shipment-or-preparing-to-ship 2024-07-17T07:11:54Z https://support.shop.neopets.com/hc/en-us/articles/28450326780173-Can-you-change-the-shipping-speed-or-method-on-my-order 2024-07-18T09:17:01Z https://support.shop.neopets.com/hc/en-us/articles/28450355875981-My-tracking-information-says-my-order-was-delivered-but-I-didn-t-get-it-or-it-is-arriving-later-than-expected 2024-07-17T07:11:51Z https://support.shop.neopets.com/hc/en-us/articles/28450358005901-I-did-not-receive-all-of-the-items-in-my-order 2024-07-17T07:11:50Z https://support.shop.neopets.com/hc/en-us/articles/28450367083533-Can-I-send-an-order-to-multiple-addresses 2024-07-18T09:17:01Z https://support.shop.neopets.com/hc/en-us/articles/28450378068621-I-live-out-of-the-country-but-have-a-U-S-Military-address-can-you-ship-it-to-me 2024-07-18T09:17:01Z https://support.shop.neopets.com/hc/en-us/articles/28451049420557-Can-you-ship-to-a-PO-BOX 2024-07-18T09:17:01Z https://support.shop.neopets.com/hc/en-us/articles/28451736456205-I-don-t-like-a-certain-postal-carrier-and-want-you-to-use-a-different-carrier-is-that-possible 2024-07-18T09:17:01Z https://support.shop.neopets.com/hc/en-us/articles/28451763953037-I-was-charged-a-fee-because-I-used-a-forwarding-service-to-ship-my-packages-Who-is-responsible-for-that-fee 2024-07-18T09:17:01Z https://support.shop.neopets.com/hc/en-us/articles/28451781914509-I-used-a-forwarding-service-to-have-my-order-sent-to-another-address-after-it-was-delivered-to-the-shipping-address-and-my-order-was-lost-or-stolen-Can-you-replace-my-lost-order 2024-07-17T07:09:23Z https://support.shop.neopets.com/hc/en-us/articles/28451801354253-Will-I-have-to-pay-international-taxes-duties 2024-07-18T09:17:01Z https://support.shop.neopets.com/hc/en-us/articles/28451802838157-I-just-placed-my-order-can-I-cancel-it 2024-07-17T07:09:20Z https://support.shop.neopets.com/hc/en-us/articles/28451811541901-Can-I-change-the-address-on-my-order-after-it-has-been-submitted 2024-07-17T07:09:20Z https://support.shop.neopets.com/hc/en-us/articles/28451816384781-I-need-to-add-an-extra-item-to-my-order-Can-you-update-this-for-me 2024-07-17T07:09:17Z https://support.shop.neopets.com/hc/en-us/articles/28451824283405-I-ordered-the-wrong-size-color-quantity-Can-you-please-update-this-for-me 2024-07-17T07:09:17Z https://support.shop.neopets.com/hc/en-us/articles/28451836671373-How-can-I-update-my-address-if-a-shipping-label-has-been-created 2024-07-17T07:09:18Z https://support.shop.neopets.com/hc/en-us/articles/28481568840333-Can-I-return-my-order 2024-07-26T09:40:48Z https://support.shop.neopets.com/hc/en-us/articles/28481693757709-How-long-does-it-take-to-receive-a-credit-on-my-return 2024-07-18T09:18:14Z https://support.shop.neopets.com/hc/en-us/articles/28482527413645-Do-I-get-a-full-refund-on-my-return 2024-07-18T09:18:14Z https://support.shop.neopets.com/hc/en-us/articles/28482596372621-Do-I-have-to-pay-for-the-return-shipping-label 2024-07-18T09:18:14Z https://support.shop.neopets.com/hc/en-us/articles/28482602603789-I-don-t-have-a-printer-at-home-How-do-I-print-my-return-label 2024-07-18T09:18:14Z https://support.shop.neopets.com/hc/en-us/articles/28482773836173-Can-I-use-my-own-shipping-label 2024-07-18T09:18:14Z https://support.shop.neopets.com/hc/en-us/articles/28482956149389-Can-I-exchange-items-in-my-order 2024-07-18T09:18:14Z https://support.shop.neopets.com/hc/en-us/articles/28482971653389-I-received-the-wrong-item-what-can-I-do 2024-07-26T09:41:24Z https://support.shop.neopets.com/hc/en-us/articles/28482997238541-What-methods-of-payments-do-you-accept 2024-07-17T07:09:04Z https://support.shop.neopets.com/hc/en-us/articles/28483008120845-If-my-item-arrives-damaged-can-I-return-the-item-for-a-refund 2024-07-18T09:18:14Z https://support.shop.neopets.com/hc/en-us/articles/28483039019277-Do-you-offer-discounts-for-veterans-or-active-military 2024-07-18T09:18:36Z https://support.shop.neopets.com/hc/en-us/articles/28483048826509-I-was-charged-sales-tax-and-my-state-doesn-t-have-sales-tax 2024-07-17T07:09:03Z https://support.shop.neopets.com/hc/en-us/articles/28483074046989-The-item-I-purchased-arrived-damaged-What-can-I-do 2024-07-26T09:42:07Z https://support.shop.neopets.com/hc/en-us/articles/28483085472653-I-want-to-place-an-order-with-a-tax-exemption-or-for-a-tax-exempt-organization 2024-07-17T07:09:01Z https://support.shop.neopets.com/hc/en-us/articles/28483106409485-I-participated-in-events-activities-for-coupons-but-I-never-received-them 2024-07-26T10:01:26Z https://support.shop.neopets.com/hc/en-us/articles/28484860374541-My-order-should-qualify-for-FREE-SHIPPING-why-was-I-charged 2024-07-18T09:18:36Z https://support.shop.neopets.com/hc/en-us/articles/28484867592205-How-can-I-apply-a-coupon-or-discount-code-to-my-order 2024-07-18T09:18:36Z https://support.shop.neopets.com/hc/en-us/articles/28484873267597-My-coupon-code-didn-t-apply-to-all-of-my-order 2024-07-18T09:18:36Z https://support.shop.neopets.com/hc/en-us/articles/28484901612813-Can-I-use-multiple-discount-codes-in-my-order 2024-07-18T09:18:36Z https://support.shop.neopets.com/hc/en-us/articles/28484904619661-I-forgot-to-include-my-discount-code-when-I-placed-my-order-Can-you-add-this-code-for-me 2024-07-18T09:18:36Z https://support.shop.neopets.com/hc/en-us/articles/28484938580749-Do-you-match-competitors-prices 2024-07-18T09:18:36Z https://support.shop.neopets.com/hc/en-us/sections/28416217894925-Personalized-Item-Policy 2024-07-18T03:17:22Z https://support.shop.neopets.com/hc/en-us/sections/28416223970573-Delivery-Information 2024-07-17T07:11:58Z https://support.shop.neopets.com/hc/en-us/sections/28416231245453-Customer-Service-Related 2024-07-26T09:38:22Z https://support.shop.neopets.com/hc/en-us/sections/28416232398861-General-Questions 2024-07-26T09:39:19Z https://support.shop.neopets.com/hc/en-us/sections/28416243152525-Ordering-Information 2024-07-18T09:17:28Z https://support.shop.neopets.com/hc/en-us/sections/28416252242829-Order-Tracking-Information 2024-07-17T07:11:55Z https://support.shop.neopets.com/hc/en-us/sections/28416277949453-Shipping-Information 2026-01-28T10:05:37Z https://support.shop.neopets.com/hc/en-us/sections/28416296010893-Cancellations-and-Changes 2024-07-17T07:09:20Z https://support.shop.neopets.com/hc/en-us/sections/28448593537805-Returns-and-Exchanges 2024-07-26T09:42:07Z https://support.shop.neopets.com/hc/en-us/sections/28448595007117-Payment-information 2024-07-18T09:16:02Z https://support.shop.neopets.com/hc/en-us/sections/28448599939981-Coupon-Codes-and-Discounts 2024-07-26T10:01:26Z https://support.shop.neopets.com/hc/en-us/categories/28416070254221-General-Questions 2024-07-26T09:39:19Z https://support.shop.neopets.com/hc/en-us/categories/28416080929677-Personalized-Item-Policy 2024-07-18T03:17:22Z https://support.shop.neopets.com/hc/en-us/categories/28416088936973-Shipping-Order-Tracking-and-Delivery-information 2026-01-28T10:05:37Z https://support.shop.neopets.com/hc/en-us/categories/28416089895693-Returns-and-Exchanges 2024-07-26T09:42:07Z https://support.shop.neopets.com/hc/en-us/categories/28416115324429-Cancellations-and-Changes 2024-07-17T08:41:59Z https://support.shop.neopets.com/hc/en-us/categories/28416158139405-Coupon-Codes-and-Discounts 2024-07-26T10:01:26Z https://support.shop.neopets.com/hc/en-us/categories/28486146125709-Order-Payment-Information 2024-07-18T09:17:28Z