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Order & Payment Information

Ordering Information

  • What is the ordering process for your store?
  • Why are there different time frames for processing and shipping?
  • How can I place my order?
  • I want to purchase an item that is out of stock. Can this be done?
  • Why was my order canceled?
  • I received a notification that an item was back in stock, but when I went to purchase it, it was sold out again. Can I still purchase this?
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Payment information

  • I want to place an order with a tax exemption or for a tax-exempt organization
  • I was charged sales tax and my state doesn’t have sales tax
  • What methods of payments do you accept?

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